Transportation

Custer Care offers non-emergency medical transportation (NEMT) for eligible individuals in Central Nebraska who are approved through the Nebraska Department of Health and Human Services (DHHS) Medicaid transportation program.

Transportation services are provided only through DHHS Medicaid-contracted transportation brokers, including MTM, Inc. and Modivcare, and must be authorized and scheduled through those entities.

Please note:
We are not able to accept private-pay, Medicare, or other insurance plans for transportation services at this time. All rides must be approved and scheduled through an eligible DHHS Medicaid transportation broker.

Our Fleet

• 3 wheelchair-accessible vans
• Multiple standard vehicles for ambulatory riders
• Clean, comfortable, and well-maintained
• Driven by trained, caring staff
   

Who We Serve

Transportation may be arranged for:

• Assisted Living residents
• Adult Day Services clients
• Home Care clients
• Respite Care participants
   

Scheduling a Ride:

Transportation requests must be made through the appropriate Medicaid transportation broker (such as MTM or Modivcare), who will coordinate the trip with our transportation team once the ride is approved.

For questions regarding transportation services for an approved client, please contact:

Peggy King
(308) 872-6303

Please allow at least 3 business days notice whenever possible to ensure availability and proper coordination.

Title VI Notice:

Custer Care complies with Title VI of the Civil Rights Act of 1964 and Federal Transit Administration (FTA) regulations. Custer Care operates its transportation services without regard to race, color, or national origin.

Any person who believes they have been subjected to discrimination under Title VI may file a complaint with Custer Care. Information about our Title VI program and procedures for filing a complaint can be obtained by contacting our office.